Dallas Board Sets Sights on Public Reporting of WSM
January 23, 2010
Posted by chcablogadmin in : Quality
We enjoyed having Chris Durovich here with us Thursday for his CHCA Board orientation. I thought it timely to share thoughts from Fiona Levy, M.D., vice president of quality, about using Whole System Measures at the hospital Board level. — Don
Fiona Levy, M.D.
Children’s Medical Center Dallas has been actively involved in the Whole System Measures (WSM) project from its inception, participating in its development and advocating for adoption. Thanks to everyone’s input across CHCA hospitals, I believe WSM are enhancing our system for assessing quality of care.
We recently formally introduced WSM to our hospital Board, through its Quality Committee. Individual Board members, as well the committee as a whole, responded very favorably to the opportunity to review our hospital’s performance as compared to other institutions by their own report. I believe it helped them anchor and clarify the data and how to interpret them. The WSM seem to have served as an effective tool in our effort to increase/improve Board member engagement in oversight of quality. Any concern about sharing data when our performance was sub-optimal or below mean proved unfounded as we were met with interest and engagement, not admonition.
Our next challenge/goal will be to consistently report our performance on our intranet and then on our external site. In addition, we plan to modify our current dashboard to include all prior and retiring definitions/measures as appropriate. Eventually we have our sights set on using WSM as a foundation for our public reporting of performance.
Questions: Tell us about your experience in applying WSM. Is your hospital using WSM at the Board level? What other benchmarking methods have been effective for your hospital? What are your plans to publicly report WSM performance?
add a commentAchieve Greater Efficiencies with Throughput as a Number One Priority for Your Organization
January 23, 2010
Posted by chcablogadmin in : Quality
In anticipation of health care reform and the heightened need to improve throughput, CHCA created a Children’s Hospital Throughput Roadmap which you will receive in the next few days. The Roadmap visually guides children’s hospitals across the patient experience to identify the greatest opportunities for improving efficiency.
At the upcoming Executive Dialogue meeting, you will be asked to chart your organization’s biggest throughput barrier and biggest throughput success. Please come prepared. Our goal is to aggregate and drill down into the areas where children’s hospitals can make the most impact and link you to colleagues who have best practices to share to help you overcome the barriers. We want to hear from you so that we can collectively attack throughput and make children’s hospitals more efficient.
add a commentHelping Haiti
January 17, 2010
Posted by chcablogadmin in : Leadership
Many of you have been first responders to Haiti’s needs and we thank you for your humanitarian efforts.
The devastating earthquake in Haiti is one of the worst natural disasters to strike this part of the world in our times. The casualties are so great that a true number may never be known, and the injured have overwhelmed this depressed country’s resources. The only bright spot is the strong and immediate, empathetic world-wide response to help Haitians recover. CHCA is coordinating with NACHRI and partnering with Premier Inc. to offer financial support and garner vital supplies.
If you have not devised a plan to help, here are some ways to contribute to the Haitian relief effort, including registering your hospital to donate desperately needed medical supplies.
Please tell us about your efforts — what is your hospital doing for Haiti? I remember when we all rallied for Katrina victims in New Orleans. Your stories about sending physicians, supplies, medicine and financial aid challenged us all to continue to do more. Thanks.
add a commentHospitals Prevent 12,000 Adverse Drug Events, Save $14 Million
January 10, 2010
Posted by chcablogadmin in : CHCA News, Uncategorized
ADE Reduction by Hospital (click to enlarge)
Adverse drug events (ADEs) are the leading cause of harm to pediatric patients. In one year, 13 CHCA hospitals standardized medication ordering, decision support, medication administration and patient safety protocols to prevent 12,000 ADEs. Teams Akron and Nashville were top performers. A change package is available on chca.com to help your hospital achieve similar results.
Participants:
Akron
Boston
Columbus
Corpus Christi
Denver
Detroit
Houston
Los Angeles
Milwaukee
Nashville
New Orleans
Norfolk
St. Petersburg
Questions? Please contact Tina Logsdon, tina.logsdon@chca.com
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